Add new Gmail messages to Zendesk as tickets [Business Gmail Accounts Only]
If your customers occasionally send support requests to your Gmail instead of your Zendesk support address, use this integration to automatically create a Zendesk ticket from each new Gmail message. Keep your workflows moving without slowing down to check your inbox.
If your customers occasionally send support requests to your Gmail instead of your Zendesk support address, use this integration to automatically create a Zendesk ticket from each new Gmail message. Keep your workflows moving without slowing down to check your inbox.
- When this happens...New Email
Triggers when a new e-mail appears in the specified mailbox.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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