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Feefo + Zendesk

Send Feefo review invitations to Zendesk ticket requesters

Make sure that your customers are satisfied with the service you are delivering through Zendesk by requesting feedback. This Zendesk-Feefo integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated. Your happy customers will be writing you public reviews in no time!

Make sure that your customers are satisfied with the service you are delivering through Zendesk by requesting feedback. This Zendesk-Feefo integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated. Your happy customers will be writing you public reviews in no time!

  1. When this happens...
    ZendeskZendesk
    New Action on Ticket

    Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

    TriggerScheduled
  2. automatically do this!
    FeefoFeefo
    Create Feedback Request (Supports Multiple Line Items)

    Creates a new feedback request with support for multiple line items.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
feefo logo
feefo logo

About Feefo

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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