Email by Zapier + Zendesk
Create Zendesk tickets from new inbound emails
Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.
Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.
- When this happens...
New Inbound EmailTriggers when an email is forwarded to your own custom zapiermail.com address.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
ActionWriteCreate a new record or update an existing record in your app.
- Free forever for core features
- 14 day trial for premium features & apps
Email AddressRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ToRequired
SubjectRequired
Body (HTML or Plain)Required
Attachment
From Name
Reply To
Cc
Bcc
Force Linebreaks?
Enable read receipts?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)
Have direct access to your own email servers? Check out our IMAP and SMTP services!
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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