Find groups and create Zendesk tickets in them when new Disqus comments are created
When new comments are left on your blog, make sure they get a quick response. Use this Zap to automatically add new Disqus comments to Zendesk as tickets in certain groups. With the tickets added to the correct groups, you can be sure that the ticket will be answered by your specialized agents right away.
When new comments are left on your blog, make sure they get a quick response. Use this Zap to automatically add new Disqus comments to Zendesk as tickets in certain groups. With the tickets added to the correct groups, you can be sure that the ticket will be answered by your specialized agents right away.
- When this happens...New Comment
Triggers when a new comment is left on a Disqus-enabled forum.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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