Zendesk + Acuity Scheduling + Kustomer Integrations

How to connect Zendesk + Acuity Scheduling + Kustomer

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Do even more with Zendesk + Acuity Scheduling + Kustomer

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Zendesk, Acuity Scheduling, and Kustomer. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Trigger
Scheduled
New Ticket
Triggers when a new ticket is added to a view.
Trigger
Scheduled

New User
Triggers when a new user is created.
Trigger
Scheduled
New View
Triggers when a new view is created.
Trigger
Scheduled

Create Organization
Create a new organization.
Action
Write

Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action
Acuity Scheduling
Triggers a specified time before an appointment starts.
Scheduled
Trigger
Acuity Scheduling
Triggers when a new appointment is scheduled.
Instant
Trigger
Acuity Scheduling
Triggers when an appointment is canceled.
Instant
Trigger
Acuity Scheduling
Triggers when an appointment in Acuity gets rescheduled.
Instant
Trigger
Acuity Scheduling
Triggers when a new order is completed.
Instant
Trigger
Acuity Scheduling
Adds a new coupon code.
Scheduled
Action
Acuity Scheduling
Adds a new package code.
Scheduled
Action
Acuity Scheduling
Block off a new range of time on your schedule.
Scheduled
Action
Acuity Scheduling
Finds an existing appointment by appointment ID.
Scheduled
Action
Acuity Scheduling
Find existing appointments from client info.
Scheduled
Action
Kustomer
Triggers when a new conversation is created.
Instant
Trigger
Kustomer
Triggers when a conversation is updated.
Instant
Trigger
Kustomer
Triggers when a new customer is created.
Instant
Trigger
Kustomer
Triggers when a customer is updated.
Instant
Trigger
Kustomer
Triggers when a new message is created.
Instant
Trigger
Kustomer
Triggers when a message is updated.
Instant
Trigger
Kustomer
Creates a Conversation
Scheduled
Action
Kustomer
Create a new customer in Kustomer
Scheduled
Action
Kustomer
Creates a Note
Scheduled
Action
Kustomer
Creates a User
Scheduled
Action
Kustomer
Update a Conversation
Scheduled
Action
Kustomer
Update an existing customer in Kustomer
Scheduled
Action
Kustomer
Finds a Conversation
Scheduled
Action
Kustomer
Finds a Customer
Scheduled
Action
Kustomer
Finds a User
Scheduled
Action
Kustomer
Finds a conversation
Scheduled
Action
Kustomer
Finds a Customer
Scheduled
Action
Kustomer
Finds a User
Scheduled
Action

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How Zendesk + Acuity Scheduling + Kustomer Integrations Work

Step 1: Authenticate Zendesk, Acuity Scheduling, and Kustomer.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Zendesk + Acuity Scheduling + Kustomer

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

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About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

Learn more