When this happens...
ZendeskNew User
Then do this...
ActiveCampaignCreate/Update Contact

Want a simple way to ensure your customers who need support are getting followed up on? This Zendesk ActiveCampaign integration will help. Every time a new user is created in Zendesk, they will be subscribed to an ActiveCampaign list. That way, you can send an email campaign to everyone who's emailed support, giving you an easy way to share extra info or survey them about their experiences.

How It Works

  1. A new user is created in Zendesk
  2. Zapier subscribes this contact to a designated ActiveCampaign list

What You Need

  • Zendesk account
  • ActiveCampaign account with an email list

Why Zapier?


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It's easy to connect Zendesk + ActiveCampaign and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

Updated Contact

Triggers when an existing contact details are updated.

Create Ticket

Create a new ticket.

New Campaign Starts Sending

Triggers when a new campaign starts sending.

Create Organization

Create a new organization.

New Deal Task

Triggers when a new deal task is created.

Update Deal

Updates an existing deal.

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Become a Zapier Integration Partner

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

ActiveCampaign combines all aspects of email marketing into a single and easy-to-use platform. Seamlessly create beautiful and engaging emails, send them to your segmented subscribers, and see what interactions and reactions occur in real time! Email marketing remains one of the best marketing options for positive returns on your investment.

See ActiveCampaign Integrations