Yodel.io Phone System + Zendesk
Add new finished Yodel.io calls to Zendesk as tickets
If a customer calls due to a support issue, your team might answer the call but forget to create a support ticket to track the call. Now you can prevent this happening by relying on this Zapier integration. As soon as a call is finished in Yodel.io, Zapier automatically creates a ticket in Zendesk. Now, your team can track support calls alongside support emails and see clear patterns of where customers need the most help.
If a customer calls due to a support issue, your team might answer the call but forget to create a support ticket to track the call. Now you can prevent this happening by relying on this Zapier integration. As soon as a call is finished in Yodel.io, Zapier automatically creates a ticket in Zendesk. Now, your team can track support calls alongside support emails and see clear patterns of where customers need the most help.
- When this happens...Call Finished
Triggers when a call is finished or was missed.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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