xMatters

xMatters + Desk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect xMatters and Desk, with as many as 10 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect xMatters + Desk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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Notification Delivery

Triggers when a notification is successfully delivered to a device.

Create Event

Creates an event in xMatters

Active Event

Triggers when an event status is updated to active.

This is useful if you want to update another application as soon as xMatters starts to process a communication event.

Create Customer

Create a new customer.

Notification Response

Triggers when a person responds to a notification.

Create Case

Create a new case. Inside Desk, it will be treated like an "Email Case".

New Customer

Triggers when you add a new customer.

New Case

Triggers when you add a new case.

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xMatters is a communication platform that can add closed loop notifications to any business interruption.

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

See Desk Integrations