Wootric
When this happens...
WootricDetractor Response
Then do this...
AzendooCreate New Activity

Leaving NPS detractors responses in Wootric with no follow up actions does not seem to be the best option available. Once this automation is set up, you'll get detractor responses posted as new activities in the chosen Azendoo workspace or subject.

How It Works

  1. A detractor response is added in Wootric
  2. Zapier posts an activity in Azendoo

What You Need

  • Wootric account
  • Azendoo account

Why Zapier?

Free

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It's easy to connect Wootric + Azendoo and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Response

Triggers when a new NPS survey response is submitted.

Create End User

Creates a new end user.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Send New Message

Creates a new conversation.

Promoter Response

Triggers when a new response is created with a high score (9-10).

Create Subject

Creates a new subject.

New Task Assigned to Me

Triggers when a user sends me a task.

Create Task

Creates a new task.

New Task

Triggers when a user creates a task.

Create New Activity

Triggers a new activity by the app.

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Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Azendoo groups all your teamwork in one place so that you can plan, share and get organized, together.

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