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Intercom + Webhooks by Zapier

Send webhooks as new Intercom messages

If you frequently have incoming messages from customers that you would like to send via Intercom, this automation can help. Set it up, and each time a webhook is activated, Zapier will send it as a new incoming message via Intercom. Make your customer communication stronger with this integration, and integrate all of your in-house apps together.

If you frequently have incoming messages from customers that you would like to send via Intercom, this automation can help. Set it up, and each time a webhook is activated, Zapier will send it as a new incoming message via Intercom. Make your customer communication stronger with this integration, and integrate all of your in-house apps together.

  1. When this happens...
    Webhooks by ZapierWebhooks by Zapier
    Catch Hook

    Wait for a new POST, PUT, or GET to a Zapier URL.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Send Incoming Message

    Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • URLRequired

    • Key

    • Deduplication Key

    • Xpath

    • Basic Auth

    • Headers

    Trigger
    Scheduled
    Try It
    • Pick off a Child Key

    Trigger
    Instant
    Try It
    • URLRequired

    • Query String Params

    • Send As JSON

    • JSON key

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
  • Webhooks by Zapier triggers, actions, and search

    Catch Raw Hook

    Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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webhook logo
webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Related categories