UserVoice Integrations

  • Get Slack notifications for new UserVoice tickets

    Get Slack notifications each time a new ticket comes into your UserVoice account.

    How it Works

    Zapier will watch for new tickets inside of your UserVoice account for the queue you specify and will then copy the ticket data to create a new message in Slack.

    What You Need

    • UserVoice account
    • Slack account
  • Add Asana tasks from new UserVoice tickets

    Awesome productivity doesn't always come easy—especially if you have to-do's coming in from every angle. This Zapier integration streamlines your workflow by creating Asana tasks from new UserVoice tickets.

    How It Works

    1. A new ticket is created in UserVoice
    2. Zapier adds this ticket as a task in Asana

    What You Need

    • UserVoice account
    • Asana account
  • Create Trello cards from new UserVoice suggestions

    We all understand the value of feedback, but it can be difficult to make sense of how to take action on it once it's captured. This Zapier integration takes suggestions from UserVoice and adds them as Trello cards so you can make your product/service better, faster.

    How It Works

    1. A new suggestion is submitted in UserVoice
    2. Zapier adds this suggestion to a Trello card on a designated board

    What You Need

    • UserVoice account
    • Trello account
  • Add new UserVoice suggestions to productboard as feedback notes

    Collecting customer feedback through UserVoice suggestions? Activate this UserVoice-productboard integration and Zapier can route them all to your team, automatically creating a new note on productboard for every new UserVoice suggestion you receive from then on so your team can immediately look for patterns, discuss findings, and collaborate over relevant feature ideas.

    How It Works

    1. A new suggestion is added to UserVoice
    2. Zapier automatically creates a new feedback note on productboard

    What You Need

    • UserVoice account
    • productboard account
  • Create Pivotal Tracker stories from new UserVoice tickets

    UserVoice tickets need to be communicated quickly. Use Zapier to automatically add new UserVoice tickets to your Pivotal Tracker account as they are created. You can even select a UserVoice support queue to watch, so only the UserVoice tickets you want to watch will be added to Pivotal Tracker.

    After this integration is set up, new UserVoice tickets created from that point forward will be saved as new stories in a Pivotal Tracker project.

    How It Works

    1. A new ticket is submitted on a UserVoice enabled web or mobile app
    2. Zapier adds that ticket to Pivotal Tracker as a new project story

    What You Need

    • A UserVoice account
    • A Pivotal Tracker account
  • Get Slack notifications for new UserVoice suggestions

    Keep your finger on the pulse of your users without having to switch back and forth between apps. This Zapier integration will send a Slack message every time there is a new UserVoice suggestion. You can immediately take action, or keep track of trends in feedback.

    How It Works

    1. A new suggestion is submitted in UserVoice
    2. Zapier sends a Slack notification to a designated channel

    What You Need

    • UserVoice account
    • Slack account
  • Get Slack notifications for new UserVoice comments

    It's all too easy to feel disconnected from the experience of your users, which is why you use UserVoice. With this Zapier integration, you'll feel like you're having a fireside chat with your customers. For every new UserVoice comment, Zapier will send a Slack message to a designated channel.

    How It Works

    1. A new comment is made in UserVoice
    2. Zapier sends a Slack message to a designated channel

    What You Need

    • UserVoice account
    • Slack account
  • Send Intercom messages from new UserVoice tickets

    If you have separate conversations with users on Intercom and UserVoice, keeping track of user interactions can get a little confusing. With this Zapier integration, you can send Intercom messages from new tickets in UserVoice.

    How It Works

    1. A new ticket is created in UserVoice
    2. Zapier sends a message in Intercom

    What You Need

    • UserVoice account
    • Intercom account
  • Create issues in JIRA from new UserVoice tickets

    It can be a tricky task to bridge the communication gab between engineering and support teams. This Zapier integration can make it a lot easier for everyone by automatically creating issues in JIRA from new UserVoice tickets.

    How It Works

    1. A new UserVoice ticket is created
    2. Zapier creates an issue in JIRA

    What You Need

    • UserVoice account
    • JIRA account
  • Add new UserVoice suggestions as issues in JIRA

    It can be a messy process to funnel customer feedback into the technical queue. Especially when you use UserVoice to capture user feedback and JIRA to track product enhancements and bugs. This Zapier automation makes the two workflows play nice and creates new issues in JIRA when UserVoice suggestions are submitted.

    How It Works

    1. A UserVoice suggestion is submitted
    2. Zapier creates an issue in JIRA

    What You Need

    • UserVoice account
    • JIRA account
  • Create new ideas in Aha! from new UserVoice suggestions

    Get your customers' best suggestions into the product roadmap faster with this Zapier automation. Create ideas in Aha! when users submit new UserVoice suggestions.

    How It Works

    1. A new suggestion is submitted in UserVoice
    2. Zapier adds a new idea to Aha!

    What You Need

    • UserVoice account
    • Aha! account
  • Create Asana tasks from new UserVoice suggestions

    If you often get great suggestions from customers through UserVoice, but spend too much time going back and forth to organize these requests internally, this Zapier integration is for you. Automatically create Asana tasks from new UserVoice suggestions.

    How It Works

    1. A new suggestion is created in UserVoice
    2. Zapier adds this suggestion as a task in Asana

    What You Need

    • UserVoice account
    • Asana account
  • Create Trello cards from new UserVoice tickets

    Attend to customer support quickly with the UserVoice to Trello integration. Once set up, each time a new ticket is created in UserVoice, Zapier will create a new card in Trello. Wow your customers when you respond quickly!

    How It Works

    1. New ticket is created in UserVoice
    2. Zapier creates a new card in Trello

    What You Need

    • UserVoice account
    • Trello account
  • Create Pivotal Tracker stories from new UserVoice suggestions

    UserVoice suggestions are valuable feedback. Use Zapier to automatically add new UserVoice suggestions to your Pivotal Tracker account as they are created.

    After this integration is set up, new UserVoice suggestions created from that point forward will be saved as new stories in a Pivotal Tracker project.

    How It Works

    1. A new suggestion is submitted on a UserVoice enabled web or mobile app
    2. Zapier adds that suggestion to Pivotal Tracker as a new project story

    What You Need

    • A UserVoice account and web or mobile app
    • A Pivotal Tracker account
  • Create GitHub issues from new UserVoice suggestions

    Your users are on the front lines of your product, so they usually notice and report bugs before your team is even aware of them. This Zapier integration gets their suggestions into GitHub faster then ever. A GitHub issue is created from new UserVoice suggestions.

    How It Works

    1. A new suggestion is submitted in UserVoice
    2. Zapier creates an issue in GitHub

    What You Need

    • UserVoice account
    • GitHub account
  • Post a message to Glip when a new ticket is created on UserVoice

    You need to listen to your customers—so make sure you hear them along with everything else your team is talking about by having each new UserVoice ticket posted to your Glip conversation.

    How it Works

    Zapier will watch your UserVoice account for new ticket. Whenever a new ticket is added, it'll copy the info and post it in your Glip feed.

    What you Need

    • A UserVoice account
    • A Glip account

    Got that? Then let's get started.

  • Send a Promoter.io survey for new UserVoice tickets

    In addition to measuring your relationship NPS with regular surveys, you can now use Promoter.io to capture transactional NPS and customer sentiment after key transactional events, such as a support ticket. This Zap allows you to send a Promoter.io NPS survey when a new ticket is created in UserVoice.

    Note: Sending test zaps will actually send surveys to the sample email provided in the test zap.

    How It Works

    1. A ticket is created in UserVoice
    2. Zapier adds that contact to your Promoter.io organization and sends them a survey

    What You Need

    • UserVoice account
    • Promoter.io account
  • Add new UserVoice tickets to Sandglaz as tasks

    Never forget about a support ticket again. You can keep all the data you need to manage your support tickets in one place, rather than manually copying a link and ticket details and pasting them in Sandglaz.

    Note: This Zapier integration doesn't import existing tickets into Sandglaz, only new tickets after you've set it up.

    How It Works

    1. A new ticket is submitted in UserVoice
    2. Zapier creates a corresponding task in Sandglaz

    What You Need

    • UserVoice account
    • Sandglaz account
  • Create new Things from UserVoice tickets

    Managing customer support with UserVoice? Staying in control of projects, tasks and issues using allthings? Then this Zap is for you!

    This Zap will create Things in an allthings list whenever a new ticket is created in UserVoice. A simple time-saving way to manage your tickets and keep customers happy while staying in control of your team's workload.

    How It Works

    1. A new UserVoice ticket is created
    2. Zapier creates a new Thing in a list of your choice

    What You Need

    • UserVoice account
    • allthings account
  • Send UserVoice tickets to Redmine as issues

    Incoming tickets on UserVoice overwhelming you? Let this UserVoice Redmine integration take on some of that burden. Set it up and all new tickets received on UserVoice will create an issue on Redmine so you can track and resolve each one, confident none will be missed.

    How It Works

    1. A new ticket is added to UserVoice
    2. Zapier automation creates an issue on Redmine

    What You Need

    • UserVoice account
    • Redmine account
  • Get Notify My Android notifications for new UserVoice tickets

    If your users mean the world to you, it's important to know the moment they have something to say. This simple Zap can keep you aware of any new tickets on UserVoice by sending a Notify My Android notification when one is detected. All you have to do is set it up and you'll never have to worry your users get less than prompt and stellar support!

    How It Works

    1. A new ticket is created on UserVoice
    2. Zapier automatically sends a Notify My Android notification

    What You Need

    • UserVoice account
    • Notify My Android account
  • Add requests on TargetProcess for new Uservoice suggestions

    Thinking about ways to make sure your development always listens to your user's needs? This UserVoice TargetProcess integration might be just what you're looking for—an automated connection between TargetProcess and Uservoice. Once you set it up, every new suggestion that comes in through Uservoice will be sent to TargetProcess, creating a new request as a result. From then on, this integration will keep you automatically and reliably plugged in to all your user wants and needs.

    How It Works

    1. A new suggestion is made on Uservoice
    2. Zapier automatically adds a request on TargetProcess

    What You Need

    • Uservoice account
    • TargetProcess account
  • Add new UserVoice tickets as new ideas in Aha!

    You use UserVoice because you value the input of your users, but it can be difficult to channel these tickets into the development queue. This Zapier integration makes it easy for your team by adding new UserVoice tickets as ideas in Aha!.

    How It Works

    1. A new ticket is created in UserVoice
    2. Zapier adds this ticket as an idea in Aha!

    What You Need

    • UserVoice account
    • Aha! account
  • Get Notify My Android notifications for new UserVoice tickets

    Your users deserve fast and reliable support, but it can be tricky to stay in touch when you're away from your desk. This Zapier integration makes it easy to deliver a speedy response by sending notifications to your Android device when new UserVoice tickets are created.

    How It Works

    1. A new ticket is created on UserVoice
    2. Zapier sends a Notify My Android notification

    What You Need

    • UserVoice account
    • Notify My Android account
  • Get emails when new UserVoice tickets are created

    If you spend more time in your inbox than in UserVoice, this Zapier integration can help you maximize your day. Get an email when a new UserVoice ticket is created and you won't need to flip between email and UserVoice all day.

    How It Works

    1. A new ticket is created in UserVoice
    2. Zapier sends an email to a designated recipient

    What You Need

    • UserVoice account
    • Email account

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UserVoice Integration Details

Launched on Zapier December 11, 2011

Zapier combines Triggers (like "New Comment") and Actions (like "Create Campaign") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following UserVoice Triggers, Searches, and Actions are supported by Zapier:

New Comment

Triggers when a new comment is added.

New Suggestion

Triggers when a new suggestion is added.

New Ticket

Triggers when a new ticket is added.

New Status

Triggers when you add a new status type (use suggestion trigger if you want items tagged as a status).

New Forum Note

Triggers when you add a new note to an idea forum post (ticket notes are not supported).

New Forum

Triggers when you add a new forum.

New Article

Triggers when you add a new article.

New Support Queue

Triggers when a new support queue is added.

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UserVoice is any easy way to listen and get feedback from your customers. UserVoice lets you create a forum for users to voice feedback, vote on new features, and lets you updates users on development.