New Integration: Measure Your Net Promoter Score with Retently

The success of any business hinges upon its happy, satisfied customers. But catching and keeping those customers can be a stressful, expensive, and time-consuming task for businesses.

Enter Retently – a simple NPS survey tool designed to help you gather, interpret, and act on customer feedback. Use Retently to send single-question surveys and individual follow-up messages to your customers in their native languages. Then, view each response, isolate issues, and track general satisfaction trends in a single dashboard. You can even use Retently to close your feedback loop, by using the platform to respond directly to your clients and start resolving their reported issues.

Now that Retently integrates with over 1,000 business apps via Zapier, you can streamline the customer feedback loop even further. With over 1,000 integration options available with Retently + Zapier, building valuable customer relationships is easier than ever!

How Retently Works with Zapier

Triggers

• New Survey Response: Triggers when a new survey response is received.

Actions

• Create Customer: Creates a new customer.
• Create Customer and Send Survey: Creates a new customer (if one does not exist) and sends a survey to the customer immediately.

Automation Inspiration

Get started with these sample Zaps:

Automate Survey Lists

Improve Customer Service

How to Automate Retently with Zapier

1. Sign up for a Retently account, and make sure you have a Zapier account

2. Try some pre-made Retently integrations and learn more about how Retently works with Zapier

3. Check out our Retently help documentation for details on connecting your account and setting up your first Zap

4. Or login and build a custom workflow with Retently and Zapier

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