When this happens...
ZendeskNew Ticket
Then do this...
txtNationSend SMS

Do you have certain high-priority clients or customers? Do their queries need to be dealt with as soon as possible, inside or outside of business hours? Or do you need to know of all off-hours enquiries? This integration makes all of this possible. Simply create a Zendesk view with filters of your choice and the Zap will ensure notifications of all new and updated tickets are sent to you via txtNation SMS.

How this Zendesk-txtNation integration works.

  1. New or existing ticket is updated in Zendesk.
  2. Zapier sends notification of this to you via txtNation SMS.

Apps involved

  • Zendesk
  • txtNation

Why Zapier?


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It's easy to connect txtNation + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Send SMS

Sends an SMS to a recipient's phone number.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Group

Triggers when a new group is created.

Create User

Create a new user.

New Forum

Triggers when a new forum is added.

Create Ticket

Create a new ticket.

New Topic in Forum

Triggers when a new topic in a forum is added.

Create Organization

Create a new organization.

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Become a Zapier Integration Partner

TxtNation is a bulk SMS messaging service which lets you send messages anywhere in the world.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations