Get Zendesk notifications via txtNation SMS
When this happensStep 1: New Ticket
Then do thisStep 2: Send SMS
Do you have certain high-priority clients or customers? Do their queries need to be dealt with as soon as possible, inside or outside of business hours? Or do you need to know of all off-hours enquiries? This integration makes all of this possible. Simply create a Zendesk view with filters of your choice and the Zap will ensure notifications of all new and updated tickets are sent to you via txtNation SMS.
How this Zendesk-txtNation integration works.
- New or existing ticket is updated in Zendesk.
- Zapier sends notification of this to you via txtNation SMS.