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Get Zendesk notifications via txtNation SMS

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send SMS

Do you have certain high-priority clients or customers? Do their queries need to be dealt with as soon as possible, inside or outside of business hours? Or do you need to know of all off-hours enquiries? This integration makes all of this possible. Simply create a Zendesk view with filters of your choice and the Zap will ensure notifications of all new and updated tickets are sent to you via txtNation SMS.

How this Zendesk-txtNation integration works.

  1. New or existing ticket is updated in Zendesk.
  2. Zapier sends notification of this to you via txtNation SMS.

Apps involved

  • Zendesk
  • txtNation
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Connect txtNation + Zendesk in Minutes

It's easy to connect txtNation + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.