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PagerDuty + Twilio

Place Twilio calls for new PagerDuty incidents

Need to get or send some phone call notifications whenever there's an issue with PagerDuty? No need to have someone do it—Zapier automation can handle it completely. This PagerDuty Twilio integration will trigger with each new incident on PagerDuty once active, automatically placing a call on Twilio for each and auto-speaking your chosen message without fail.

Need to get or send some phone call notifications whenever there's an issue with PagerDuty? No need to have someone do it—Zapier automation can handle it completely. This PagerDuty Twilio integration will trigger with each new incident on PagerDuty once active, automatically placing a call on Twilio for each and auto-speaking your chosen message without fail.

  1. When this happens...
    PagerDutyPagerDuty
    New or Updated Incident

    Triggers when new incidents are created, or when existing incidents change state.

    TriggerInstant
  2. automatically do this!
    TwilioTwilio
    Call Phone

    Call a number or numbers and say a message.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Event Type

    • Assigned To

    • Service IDRequired

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Twilio triggers, actions, and search

    New Phone Number

    Triggered when you add a new phone number.

    Trigger
    Scheduled
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write
    • ScheduleRequired

    • Start TimeRequired

    • End TimeRequired

    Action
    Search
  • Twilio triggers, actions, and search

    New Call

    Triggered when a call is finished on your Twilio number.

    Trigger
    Instant
    Try It
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About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
Learn moreHelp

Related categories

  • Server Monitoring

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twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

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