Twilio + Groove Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Twilio and Groove, with as many as 58 possible integrations. Are you ready to find your productivity superpowers?

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Connect Twilio + Groove in Minutes

It's easy to connect Twilio + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Phone Number

Triggered when you add a new phone number.

New Recording

Triggered when a new recording is available on your account.

New Transcription

Triggered when a new transcription is available on your account.

Change Assigned Agent

Assigns an agent to a ticket.

Create New Ticket

Starts a new ticket for your customer.

InstantNew Call

Triggered when a call is finished on your Twilio number.

New SMS

Triggered when an SMS is sent to your Twilio number.

Add Note

Adds a private note to an existing ticket.

Close Ticket

Changes the state of a ticket to "closed".

Reopen Ticket

Changes the state of a ticket to "opened".

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