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How Zapier works

Zapier makes it easy to integrate Tidio with Telegram - no code necessary. See how you can get setup in minutes.

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Tidio
Tidio logo
Tidio
1. Choose trigger event
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Telegram
Telegram logo
Telegram
2. Choose action
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1. Select the event
Setup
Test
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Tidio
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.

Add your action

An action happens after the trigger—such as "Send Message" in Telegram.

You’re connected!

Zapier seamlessly connects Tidio and Telegram, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Tidio + Telegram integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and Telegram

Can I integrate Tidio with Telegram directly?

While Tidio doesn't offer a direct integration with Telegram, you can use our platform to connect them through automation services that support both applications, such as Zapier. This allows you to set up triggers and actions that link the two platforms effectively.

What are the typical triggers I might use for a Tidio and Telegram integration?

Common triggers for this integration could include receiving a new message in Tidio or when a specific chat is started. These triggers can then initiate actions within Telegram, such as sending a message or notifying a group.

Are there any limitations to what I can do when integrating Tidio with Telegram?

Certain features of each platform may not be fully interoperable. However, by using supported automation services skillfully, most basic functions like sending and receiving messages can be achieved.

How do I send automated messages from Tidio to Telegram?

You would need to set up an automation on our platform where an event in Tidio acts as a trigger, which then causes a predefined message or notification to be sent to a specified Telegram chat or user.

Is coding required to set up the integration between Tidio and Telegram?

For those using integrations through platforms like ours or Zapier, coding isn't necessary. You can typically create connections using intuitive drag-and-drop tools and pre-built templates that handle the technical details.

Can I use this integration to receive notifications on Telegram based on customer interactions in Tidio?

Yes, by setting up appropriate triggers in our system when users engage with your Tidio chats (like sending a message), you can automate sending of notifications or alerts directly into your preferred Telegram channel.

Can multiple users receive Telegram notifications from one Tidio account?

Absolutely! When setting up your actions within the automated workflow, just choose multiple recipients or specify group chats in Telegram where all chosen participants will receive notifications based on events occurring in your Tidio account.

Practical ways you can use Tidio and Telegram

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Send to Zapier Node
      Required
    Trigger
    Instant
    Try It
    • Chat_id
      Required
    • Poll Question Text
      Required
    • Should the poll be anonymous?
      Required
    • Poll Type
      Required
    • How long should the poll be open?
    • Send Closed Poll?
    • Send Silently?
    • Protect Content from forwarding and saving?
    Action
    Write
    • Chat_id
      Required
    • Text Format
    • Message Text
      Required
    Action
    Write

Learn how to automate Telegram on the Zapier blog

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About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
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About Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
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