When this happens...
ThunderMaps[Legacy] New Report
Then do this...
ZendeskCreate Ticket

The faster you can support your location-based issues, the better. Zapier can speed things up by removing manual entry from the process. Activate this integration, and it will automatically trigger whenever you create a new report on Thundermaps. A new ticket will be created on Zendesk in response, containing all the map information and every other detail you need to react.

How this Thundermaps-Zendesk integration works

  1. A new report is created on Thundermaps
  2. Zapier creates a new ticket in Zendesk

Apps involved

  • ThunderMaps
  • Desk
Zendesk is a Premium integration on Zapier.

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When this happens...
then do this!
Report State Change

Triggers when a report state is changed.

Make a Report With Coordinates

Creates a new report with the location specified by geographical coordinates.

New Report

Triggers when a new report is created.

Make a Report With Address

Creates a new report with the location specified by an address.

New User

Triggers when a new user is created.

Update a Report

Updates an existing report.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Group

Triggers when a new group is created.

Create User

Create a new user.

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Become a Zapier Integration Partner

ThunderMaps is location-aware mobile form software for web and mobile devices. We help businesses easily collect and distribute location-based information in real time and alert people when important things happen near them.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations