Threads + Zendesk
Start Threads from new Zendesk tickets
With this Zap in place, when a new Zendesk ticket is submitted, a thread containing the subject/body will be started automatically. This will allow your team to discuss support tickets internally, loop in necessary stakeholders, and help close the customer loop in a timely manner.
With this Zap in place, when a new Zendesk ticket is submitted, a thread containing the subject/body will be started automatically. This will allow your team to discuss support tickets internally, loop in necessary stakeholders, and help close the customer loop in a timely manner.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Post Thread
Posts a thread.
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About Threads
Threads is a modern forum for work designed to help teams inform, discuss, and make decisions at scale.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
