When this happens...
ShopifyNew Paid Order
Then do this...
TextlineImport Contact Message

If you run a Shopify store, you want to know when customers place orders, and you may even want to text back a "thank you" message. This Shopify-Textline integration sends a text message to your Textline phone number as if every buyer texted you as soon as they purchased. Your e-commerce team can monitor new orders, and optionally text back customers using a shared phone number. Add a personal touch to your customer service game.

Note: Your Shopify store should request buyers' phone numbers (configured under Settings > Checkout)

How this Shopify-Textline integration works

  1. An order is placed in your Shopify store
  2. Zapier texts a message to your Textline number as if it were sent by your customer

Apps involved

  • Shopify
  • Textline

Why Zapier?


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It's easy to connect Textline + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact Message

Triggers when a contact sends you a new message.

Send Message

Sends a new message to a contact.

New Customer

Triggers when a new customer is added to your Shopify account.

Import Contact Message

Imports a new message into Textline as if the contact sent it by SMS.

New Paid Order

Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

Create/Update Contact

Creates or updates an entry in your Textline address book.

New Cancelled Order

Triggers whenever a order is "cancelled" (with line item support).

Create Customer

Creates a new customer.

New Product

Triggers when a new product is added to your Shopify store.

Create Product

Creates a new product.

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Become a Zapier Integration Partner

Textline is a text messaging platform for your business. Share one or more phone numbers for receiving, managing, & responding to messages.

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

See Shopify Integrations