When this happens...
Teamwork DeskNew Ticket
Then do this...
TwilioSend SMS

If you like staying in the loop with your help desk, even when you're mobile, then this integration can certainly help. Let Zapier send you an Twilio SMS text messages whenever a new Teamwork Desk ticket is created. Knowing about urgent tickets can help prevent the fires before they get started.

Note: This only applies to new tickets that arrive after setting up this integration.

How this Teamwork Desk - Zapier SMS integration works

  1. A new ticket arrives to your Teamwork Desk inbox.
  2. Zapier then sends a Twilio SMS text message with some ticket details to the mobile number you specify.

Apps involved

  • Teamwork Desk
  • Twilio

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Teamwork Desk + Twilio and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Ticket

Triggers when a new ticket is created.

Create Ticket

Creates a new ticket.

New Customer Reply

Triggers when a customer sends a new reply.

Add Reply to Ticket

Add a reply to a ticket.

New Customer

Triggers when a new customer is created.

Create Customer

Creates a new customer.

New Recording

Triggered when a new recording is available on your account.

Call Phone

Call a number or numbers and say a message.

New Transcription

Triggered when a new transcription is available on your account.

Send SMS

Send a SMS to a number or numbers.

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Become a Zapier Integration Partner

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

An easy tool for developers to send and receive SMS and voice calls.