SurveyMonkey

SurveyMonkey Updates

SurveyMonkey mention · December 31, 2018

How to Take Better Surveys with SurveyMonkey and Zapier

Conducting surveys at the end of the year, or the beginning of a new one, is a tradition for many organizations. It takes a lot of work to write good survey questions, then design and configure it, send invitations, and conduct a survey, much less compile and analyze the results...read more
SurveyMonkey mention · February 6, 2018

The 5 Best Online Poll Apps

Need to see if your followers are dog or cat people, if your users prefer Android to iOS, or if your event should serve coffee or tea? You need a poll. Most often referenced in the news for public opinion about major events—or the actual results of an election...read more
SurveyMonkey mention · May 12, 2016

How to Create Effective Document Templates

Every week brings new projects, emails, documents, and task lists. How much of that is completely different from the work you've done before? Odds are, not much. Many of our day-to-day tasks are variations on something we've done hundreds of times before. Don't reinvent the wheel every...read more
SurveyMonkey mention · June 25, 2015

Surveys 101: A Simple Guide to Asking Effective Questions

When you have a question about your business—which new product to offer, what new features and services to add, where to open your next location—there's only one obvious way to find out: a survey. It's like magic: you put together questions, ask your followers and fans...read more
SurveyMonkey mention · June 9, 2015

How to Design and Analyze a Survey

Flawed data can guide even the greatest leaders to the wrong conclusions. When success hangs in the balance, you need to be absolutely sure that you're gathering the right data with the right methods. So we asked our data scientist, Christopher Peters, to craft this guide about how to...read more
SurveyMonkey mention · December 30, 2014

30 Highly Shared Posts from Company Blogs in 2014

We're serious about blogging at Zapier, and we have high admiration for companies that carry the same commitment. In fact, we have a channel in our team messaging app, Slack, dedicated solely to getting updates when a blog we subscribe to in Feedly publishes a new post. For the...read more
SurveyMonkey update · August 20, 2013

How to Push Your SurveyMonkey Responses Anywhere with Zapier

For several months one of the most requested services on Zapier has been SurveyMonkey. And now that SurveyMonkey has launched their API, we're able to officially launch SurveyMonkey integration on Zapier. Many of you already know what SurveyMonkey is, but if not, SurveyMonkey is one of the most popular...read more
Matthew Guay
Written by Matthew GuayLast updated June 13, 2018

Need to answer pressing questions? SurveyMonkey is one of the most popular ways to find out anything you want to know with a survey—and the parent company behind forms app Wufoo. With pre-made survey templates, question banks to help you get unbiased feedback, and tools to make PDF and PowerPoint reports from your survey results automatically, it's a great way to learn from your audience and put that info to work.

It's also an affordable way to get started with online surveys. Its free account lets you make as many surveys as you need with up to 10 questions, and then get up to 100 responses in total each month. That's enough to get early feedback on your new product, find out your team's preferences, and get some quick stats from your friends and followers.

Making your first survey shouldn't be too difficult, either. The dashboard includes tips on how to make a successful survey, which are worth reading through before you click the green Create Survey button. Once you do that, you can use a pre-made template or a copy of an older survey you've made to start, or make your new survey from scratch.

Here's where you'll first see how many features SurveyMonkey includes. There's all the question types you'd expect—including multiple choice, dropdown, and text boxes—along with more advanced options like a matrix of dropdown menus and a Net Promoter score tool. Or, if you'd rather not have to think of what to ask in your survey, there's a Question Bank with hundreds of pre-made questions from SurveyMonkey and the community that are worded to get valid, non-biased responses.

SurveyMonkey's wide userbase—which you'll first notice from that question bank—is one of the best reasons to choose the app, as you can use the aggregate data it's accumulated to compare your own surveys and see how you're doing with SurveyMonkey Benchmarks. Just opt-in to sharing data, select a category for your survey as you're making it, and you can get insights on your answer performance and ways to improve your survey from SurveyMonkey's data. You can even use its Net Promoter score to rate how much people like your company, and compare it to SurveyMonkey's own data, or use its analysis tools to see how likely your questions are to be answered.

Getting people to fill out your survey is easy, too. You can share your survey with a link or by email, embed it in Facebook or your site, or export the survey as a PDF, print it, then import the offline entries later. Or you can use SurveyMonkey's audience to help answer market research questions if you don't already have your own audience to survey. Either way, your data will be pulled together into reports that make it easy to make sense of your data. Its online dashboards will show quick results, and you can export those as PDF documents or PowerPoint presentations to showcase what you've learned.

For a survey app that's likely to be your first choice when you need a free, simple way to make surveys, SurveyMonkey also includes the advanced tools you'd expect to make professional surveys. Survey tools—like form builders—all generally do a similar job, so it's the extra community and survey question analysis tools that help make SurveyMonkey a standout option.

Originally published April 28, 2015; updated June 13, 2018 with new screenshots and details

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SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.