Sometimes you want to send a survey to your leads or customers and then automatically follow up with them in your help desk system based on their response. Use this integration to create a new Help Scout ticket for your customer whenever they submit a Survey Funnel survey.
How this Survey Funnel-Help Scout integration works
- A new submission is created for your Survey Funnel survey
- Zapier creates a new Help Scout ticket
Apps involved
- Survey Funnel
- Help Scout
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Create Help Scout tickets from new Survey Funnel entries
Sometimes you want to send a survey to your leads or customers and then automatically follow up with them in your help desk system based on their response. Use this integration to create a new Help Scout ticket for your customer whenever they submit a Survey Funnel survey.
How this Survey Funnel-Help Scout integration works
- A new submission is created for your Survey Funnel survey
- Zapier creates a new Help Scout ticket
Apps involved
- Survey Funnel
- Help Scout
It's easy to connect Survey Funnel + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new survey entry is created.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new customer is added.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when conversation's tag are updated.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
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