Loading

Slack + SupportBee

Post new SupportBee tickets to Slack

Keep your team updated on support issues as they come in. This Zapier automation will send relevant details of a new SupportBee ticket to the Slack channel you choose. Easily ensure your team knows what's going on with your clients and users.

Keep your team updated on support issues as they come in. This Zapier automation will send relevant details of a new SupportBee ticket to the Slack channel you choose. Easily ensure your team knows what's going on with your clients and users.

  1. When this happens...
    SupportBeeSupportBee
    New Ticket

    Triggers when there is a New Ticket in your SupportBee account.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • SupportBee triggers, actions, and search

    New Agent Reply

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • SupportBee triggers, actions, and search

    New Customer Reply

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
    • Ticket SubjectRequired

    • Requester EmailRequired

    • Requester NameRequired

    • Plain Text ContentRequired

    • HTML Content

    Action
    Write
  • SupportBee triggers, actions, and search

    New Comment

    Triggers when a new comment is added to a ticket.

    Trigger
    Instant
    Try It
  • SupportBee triggers, actions, and search

    New Ticket

    Triggers when there is a New Ticket in your SupportBee account.

    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

Similar apps

Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Microsoft Teams integrationsMicrosoft Teams integrations

Microsoft Teams

Microsoft, Team Chat
Twist integrationsTwist integrations

Twist

Team Chat
supportbee logo
supportbee logo

About SupportBee

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Tender Support integrationsTender Support integrations

Tender Support

Customer Support