Create integrations between SupportBee and SendGrid to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Agent Reply
Triggers when an agent replies to a ticket.
Try ItNew Customer Reply
Triggers when a customer replies to a ticket.
Try ItTicket SubjectRequired
Requester EmailRequired
Requester NameRequired
Plain Text ContentRequired
HTML Content
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Comment
Triggers when a new comment is added to a ticket.
Try ItNew Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try ItToRequired
FromRequired
From Name
Reply To
SubjectRequired
Text
HTML
Create or Update Contact
This action allows you to add or update a Contact in SendGrid. You can use this action to add the contact to the list.