HappyFox Chat + SupportBee
Add tickets on SupportBee for new missed chats on HappyFox Chat
The faster you re-engage customers that tried and failed to contact you, the better. Set up this integration and Zapier will route them all to your support queue: It will trigger whenever a new chat session is missed on HappyFox Chat, automatically creating a new ticket for it on SupportBee to ensure any issues are resolved quickly.
The faster you re-engage customers that tried and failed to contact you, the better. Set up this integration and Zapier will route them all to your support queue: It will trigger whenever a new chat session is missed on HappyFox Chat, automatically creating a new ticket for it on SupportBee to ensure any issues are resolved quickly.
- When this happens...New Missed Chat
Triggers when no agents pickup an incoming chat request.
- automatically do this!Create Ticket
Creates a New Ticket in your SupportBee account.
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Finished Chat
Triggers when a chat conversation ends.
Try ItNew Offline Message
Triggers when a visitor leaves a message when all agents are offline.
Try ItNew Comment
Triggers when a new comment is added to a ticket.
Try ItNew Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try It
New Missed Chat
Triggers when no agents pickup an incoming chat request.
Try ItNew Agent Reply
Triggers when an agent replies to a ticket.
Try ItNew Customer Reply
Triggers when a customer replies to a ticket.
Try ItTicket SubjectRequired
Requester EmailRequired
Requester NameRequired
Plain Text ContentRequired
HTML Content
