Create integrations between SupportBee and Burst SMS to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Agent Reply
Triggers when an agent replies to a ticket.
Try ItNew Customer Reply
Triggers when a customer replies to a ticket.
Try ItTicket SubjectRequired
Requester EmailRequired
Requester NameRequired
Plain Text ContentRequired
HTML Content
Link Hit
Triggers when a recipient clicks on Burst SMS Short URL.
Try It
New Comment
Triggers when a new comment is added to a ticket.
Try ItNew Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try ItDelivery Report Received
Triggers when a delivery report is received for a message. Report values are "delivered", "pending", "hard-bounce", "soft-bounce".
Try ItList Name
Try It