SugarCRM 6.2-5

SugarCRM 6.2-5 Updates

SugarCRM 6.2-5 mention · June 7, 2017

The 16 Best Free CRM Apps

Ever gotten on a call with someone, only to mispronounce their name or forget which company they work for? Perhaps you needed to email the finance team at a supplier, but can't remember who to contact? That's why you need a CRM or customer relationship manager. Like a...read more
SugarCRM 6.2-5 mention · June 1, 2015

Five Ways to Manage Contacts, Customers and Sales Leads with Ease

The Zapier Monthly: Contact Mangement Edition | Vol. II, Issue 5 Every month, we teach you how to use Zapier to solve a problem or reach a goal. This month, we're showcasing how to streamline the creation and management of contacts in your CRM. Managing contacts is like sorting socks...read more
SugarCRM 6.2-5 mention · September 23, 2014

The 25 Best CRM Apps for Every Business

Managing your contacts didn’t used to be so difficult. When you started your business, you had a handful of suppliers and customers, and few enough team members that you could memorize their email addresses. Things change. That’s good: business is growing and you have more people than ever...read more
SugarCRM 6.2-5 update · March 1, 2013

Simple Related Objects In SugarCRM

Now Zapier gives you deeper hooks into SugarCRM: where supported we can now relate different objects. For example, now you can assign all Leads to a specific person. The majority of relationships should be available, but if you want a relation that isn't exposed, just let us know! Learn...read more
Matthew Guay
Written by Matthew GuayLast updated August 23, 2018

There's CRMs for everything imaginable. CRMs to bring together all of your team's emails, CRMs for calls and text messages, CRMs to send out email newsletters or let you organize leads on a kanban board or let you know what you need to do next. They're specialized, and they're good at what they do.

The most advanced CRMs, though, do more than that. They’re complicated, confusing when you first start using them, and packed with more features than you expected you’d ever need. But they’re powerful, and customizable, and you can morph them into the tool that tracks just what you need, the way you need it.

Salesforce may be the original online CRM, but one of its closest competitors is equally at home in the cloud or on your own servers: SugarCRM. Designed to be a powerful CRM that can do whatever your sales, marketing, support or other teams need. It’s a CRM platform ready for you to tweak just as you want.

SugarCRM comes with built-in features that are perfect for most sales, marketing, and support teams. The Sugar UX interface every piece of information you’ve gathered about a customer, to help your marketing team know where to pick up the sales pitch and the support team to know which of your products they’re using. It’ll even pull in social media info, so you’ll have an easy way to start the conversation or see what they’ve been saying about your company lately.

And you can track anything you want, so you can have an easy way to know which marketing efforts this customer may have seen or which of your products they’re interested in. No matter what data is important to your work, you can manage it in one place with SugarCRM. You can store relevant files, sync your email and calendar, and bring in data from other apps including Google Docs.

You’ll get the most out of SugarCRM, though, if you customize it for your team. That's where the Sugar Studio comes in. It's an online tool that'll let you add custom fields complete with logic, and hide anything you don't need from the interface. Every single screen and form can be redesigned to look the way you want. And, with logic and dynamic fields, you can make the screens work just the way your team works, too. If that's not enough, you can make custom modules or even your own apps using SugarCRM's powerful database. Everything you’ve customized will work the same online and in the SugarCRM mobile apps.

Want to customize your CRM? You’ll find hundreds of modules on the Sugar Exchange that will let you add features and customize your CRM in a few clicks. Tweak enough, and SugarCRM could be the one app that powers everything in your business.

Originally published October 31, 2014; updated August 23, 2018 with new pricing and to remove self-hosted edition

Have any feedback on this overview, or something we should change? Let us know!

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.