When this happens...
TwilioNew Call
Then do this...
SugarCRM 6.2-5Create Lead

Did you ever wish it was easier to follow up with customers who call your Twilio phone number? This integration automatically adds new Twilio calls as SugarCRM leads. Keeping track of your leads is easier than ever before!

How It Works

  1. A new Twilio call is made.
  2. Zapier adds a lead to SugarCRM.

What You Need

  • A Twilio account
  • A SugarCRM account
SugarCRM 6.2-5 is a Premium integration on Zapier.

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect SugarCRM 6.2-5 + Twilio and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Case

Triggers when you add a new case.

Create Case

Create a new case.

New Contact

Triggers when you add a new contact.

Create Task

Create a new task.

New User

Triggers when you add a new user.

Create Lead

Create a new lead.

New Lead

Triggers when you add a new lead.

Create Contact

Create a new contact.

New Opportunity

Triggers when you add a new opportunity.

Create User

Create a new user.

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Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

An easy tool for developers to send and receive SMS and voice calls.

See Twilio Integrations