Spoke Integrations

Want to stay on top of your knowledge base and know when a new resource is created in Spoke? This integration notifies you via email whenever someone creates a new KB resource on Spoke automatically.

How this integration works

1. A new knowledge base resource is created in Spoke
2. Zapier sends a Gmail notification about the new resource

What you need

• A Spoke account on Standard or Plus plan
• A Gmail account

Are you looking to collaborate with your teammates on requests in a Slack channel? Use this integration to receive Slack channel messages whenever someone makes a new request on Spoke automatically.

Note: if you only want to receive messages about Spoke requests made to a specific team, you can add a filter following the trigger and specify the team in the filter.

How this integration works

1. A new request is created in Spoke
2. Zapier sends a Slack channel message about the request

What you need

• A Spoke account on Standard or Plus plan
• A Slack account

Spoke is great for addressing new employee questions and requests. Want to make sure that no new employee is left behind? This Slack-Spoke integration enables you to effortlessly invite new users to Spoke when they join your company Slack.

Note: if you only want to invite non-guest Slack users to Spoke, you can add a filter following the trigger to exclude guests and bot users.

How this integration works

1. A new user is added to Slack
2. Zapier creates an account and invites that user to Spoke

What you need

• A Slack account
• A Spoke account on Standard or Plus plan

Interested in Spoke, but the rest of your company works in JIRA? To move all requests into Spoke, use this JIRA-Spoke integration. Each time a new JIRA issue is created, Zapier will create a request so you can keep everything in Spoke. That way, your team can keep working in the tools they like best, without creating extra work for your team.

Note: the requester in Spoke is the person who sets up the integration and not the issue reporter in JIRA. If you would like to pass the reporter’s name or email addresses to Spoke, we suggest that you write them in the request body in Spoke.

How this integration works

1. A new JIRA issue is created
2. Zapier creates a new request in Spoke

What you need

• A Spoke account on Standard or Plus plan
• A JIRA account

Interested in Spoke, but the rest of your company works in Freshdesk? To move all requests into Spoke, use this Freshdesk-Spoke integration. Each time a new Freshdesk ticket is created, Zapier will create a request so you can keep everything in Spoke automatically.

Note: the requester in Spoke is the person who sets up the integration and not the requester in Freshdesk. If you would like to pass the requester’s name or email addresses to Spoke, we suggest that you write them in the request body in Spoke.

How this integration works

1. A new Freshdesk ticket is created
2. Zapier creates a new request in Spoke

What you need

• A Freshdesk account
• A Spoke account on Standard or Plus plan