How Zapier works
Popular ways to use Zapier
Apps that work with Zapier
Explore Zapier by job role
Read the Zapier blog for tips on productivity, automation, and growing your business
Hire a Zapier Expert to help you improve processes and automate workflows.
Get help with Zapier from our tutorials, FAQs, and troubleshooting articles.
Ask questions, share your knowledge, and get inspired by other Zapier users.
Zapier for Teams
Share and collaborate on work with your team in Zapier.
Zapier for Companies
Manage multiple teams with advanced administrative controls in Zapier.
In a matter of minutes and without a single line of code, Zapier
allows you to automatically send info between SMS by Zapier and Groove.
Get started with workflows like: Get an SMS for new Groove tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.
Groove + SMS by Zapier
It's easy to connect SMS by Zapier + Groove and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when an agent is created.
Triggers when a customer is created.
Triggers when a note is added to a ticket.
Triggers when a ticket is closed.
Triggers when a ticket is moved to a different mailbox.
Triggers when an agent replies to a ticket.
Triggers when a customer replies to a ticket.
Triggers when a ticket is assigned.
Triggers when a ticket is deleted.
Triggers when a ticket is opened.