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SMS Alert + Zendesk

Notify team members via SMS Alert about new Zendesk tickets

Never have any support ticked go unnoticed or overlooked. After you set up this Zapier integration, it will trigger with every new support ticket created on Zendesk, notifying all the relevant team members through an SMS from SMS Alert. Say goodbye to delayed responses or unanswered tickets!

Never have any support ticked go unnoticed or overlooked. After you set up this Zapier integration, it will trigger with every new support ticket created on Zendesk, notifying all the relevant team members through an SMS from SMS Alert. Say goodbye to delayed responses or unanswered tickets!

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    SMS AlertSMS Alert
    Send SMS

    Sends an SMS.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
sms-alert logo
sms-alert logo

About SMS Alert

SMS Alert is a enterprise grade transactional and promotional SMS platform.

Related categories

  • Phone & SMS
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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