How to connect Smartloop + Zendesk
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Create Zendesk tickets from new Zap Events in SmartloopCreate Zendesk tickets from new Zap Events in SmartloopPremium
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New Zap Event
Triggered by the "Workflows" pluginTry ItTriggerScheduled
Triggers when a new group is created.Try ItTriggerScheduled
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).Try ItTriggerScheduled
You will need to create a descending by ID "view" in Zendesk with no grouping and select it here. Click here to learn more!
User / Subscriber idRequired
The unique Id of the subscriber/user where the notification will be sent. This can be captured from user_id attribute from your New Zap Event
Enter the text that will be sent out to the user. e.g. Thanks for placing the order! We will let you know when the order ships
Triggers when a new organization is added to Zendesk.Try ItTriggerScheduled
Choose the ticket to watch for activity (audits). Shows recent tickets.
Triggers when a new user is created.Try ItTriggerScheduled
How Smartloop + Zendesk Integrations Work
- Step 1: Authenticate Smartloop and Zendesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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