Get Slack notifications for new Zendesk tickets

Keep your finger on the pulse of your help desk without having to switch between apps. This Zapier integration will send a message to Slack whenever a new ticket is opened in Zendesk. That way, you can notify your team of new tickets, or get a private message about the support tickets that need a personal reply.

How It Works

  1. A new ticket is opened in Zendesk
  2. Zapier sends a message to a chosen Slack channel with the ticket information

What You Need

  • Zendesk account
  • Slack account
Get Slack notifications for new Zendesk tickets
Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Slack integration logo

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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