When this happens...
Teamwork DeskNew Ticket
Then do this...
SlackSend Channel Message

Do you want an instant message sent to your team's Slack channel whenever a new ticket arrives in your Teamwork Desk inbox? Then this is the integration for you. Now Teamwork Desk and Slack can work together in meeting your time sensitive support desk needs.

Note: This only applies to new tickets that arrive after setting up this integration.

How this Teamwork Desk - Slack integration works

  1. A new ticket arrives to your Teamwork Desk inbox.
  2. Zapier then sends a team message with some ticket details to the Slack channel you specify.

Apps involved

  • Teamwork Desk
  • Slack

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Slack + Teamwork Desk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Starred Message

Triggers when you star a message.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Send Channel Message

Post a new message to a specific #channel you choose.

New Public Message Posted Anywhere

Triggers when a new message is posted to any public channel.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

New Channel

Triggers whenever a new #channel is created.

Create Ticket

Creates a new ticket.

New Ticket

Triggers when a new ticket is created.

Add Reply to Ticket

Add a reply to a ticket.

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Become a Zapier Integration Partner

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.