Shorten.REST + Freshservice Integrations

How to connect Shorten.REST + Freshservice

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Supported triggers and actions

What does this mean?
    • Continue From

      An ID returned by a previous query to continue clicks retrieval (see lastId in response)

    • limit

  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Try It
    • SubjectRequired

      Subject for the Ticket.

    • EmailRequired

      Email of the Requester / User.

    • DescriptionRequired

      A Description for the Ticket . Include details here.

    • Priority

      Priority of the ticket.

    • CC Emails

      Enter emails of person(s) you want to copy seperated by commas.

  • Action
    • NameRequired

      Full Name.

    • EmailRequired

      Email Address of the User.

    • Address

    • Background Information

    • Phone

    • Job Title


How Shorten.REST + Freshservice Integrations Work

  1. Step 1: Authenticate Shorten.REST and Freshservice.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
shorten-rest logo
shorten-rest logo

About Shorten.REST

Shorten.REST is a flexible, robust, scale-able and transactional URL Shortening app.

Related categories

  • URL Shortener
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

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