Shorten.REST + Freshservice Integrations
How to connect Shorten.REST + Freshservice
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Continue From
An ID returned by a previous query to continue clicks retrieval (see lastId in response)
limit
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdate Ticket
Triggers when a Ticket is updated.
Try ItSubjectRequired
Subject for the Ticket.
EmailRequired
Email of the Requester / User.
DescriptionRequired
A Description for the Ticket . Include details here.
Priority
Priority of the ticket.
CC Emails
Enter emails of person(s) you want to copy seperated by commas.
Destination URL To ShortenRequired
Input should contain the full URL. e.g.
https://example.com/pathDefine an Alias
If left unfilled then the short url returned will have a random alias
Domain name
Define your custom domain. If left unfilled your short URL will be returned under the Short.fyi domain
New User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItNameRequired
Full Name.
EmailRequired
Email Address of the User.
Address
Background Information
Phone
Job Title
How Shorten.REST + Freshservice Integrations Work
- Step 1: Authenticate Shorten.REST and Freshservice.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Shorten.REST
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