ServiceM8 + Freshdesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect ServiceM8 and Freshdesk, with as many as 45 possible integrations. Are you ready to find your productivity superpowers?
Create jobs in ServiceM8 from new Freshdesk tickets
Your focus should be on servicing your customers, not logging requests. Set up this automation to do that for you. From then on, whenever you receive a new customer ticket on Freshdesk, Zapier will automatically create a new job in ServiceM8 so your technician can head out to the site immediately.
Note: This Zapier integration doesn't import existing Freshdesk tickets into ServiceM8, only new tickets after you've set it up.
How this ServiceM8-Freshdesk integration works
- A new ticket is created in Freshdesk
- Zapier creates a new job in ServiceM8
It's easy to connect ServiceM8 + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new job is created.
Creates a new job.
Triggers when a Job's status changes to Completed.
Creates a new client.
Triggers when a Job is assigned to a Queue.
Allows you to create a Company entry in Freshdesk.
Triggers when a new Client is created.
Create a ticket in Freshdesk for your domain.
Triggers when a Form is completed. Requires the Forms add-on to be enabled in your ServiceM8 account.
Allows you to create a User/Customer in Freshdesk for your support domain.
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