Each new interaction with your customers provides valuable context. Make sure to take it into consideration for your sales by setting up this automation. It will then trigger with every new ticket received on UserVoice, automatically creating an event for it on your contact's Salesmachine profile (and creating the contact if they don't exist already.)
How this UserVoice-Salesmachine integration works
- A new ticket is submitted through UserVoice
- Zapier automatically creates an event on the matching contact's profile on Salesmachine. It also creates the contact if they don't exist.
- UserVoice account
- Salesmachine account
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Triggers when a new comment is added.
Creates a new event.
Triggers when a new suggestion is added.
Update a contact.
Triggers when a new ticket is added.
Update an Account.
Triggers when you add a new status type (use suggestion trigger if you want items tagged as a status).
Triggers when you add a new note to an idea forum post (ticket notes are not supported).