When this happens...
ZendeskNew Ticket
Then do this...
SalesforceIQAdd Event

If you have ever wanted to automatically record an event between contacts in SalesforceIQ and Zendesk, now you can with the help of Zapier. For example, the creation of a support ticket by a particular user in Zendesk can be associated with a contact inside of SalesforceIQ.

How it works

  1. A user creates a new ticket in Zendesk
  2. Zapier connects that user to their record in SalesforceIQ and creates an event

Why Zapier?


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It's easy to connect SalesforceIQ + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Relationship (V2)

Triggers when a relationship is created.

Add Event

Record an event between Contacts. For example, the creation of a support ticket by a client.

New User

Triggers when a new user is created.

Create Relationship

Create a relationship in a specified list. For example, adding a candidate to a recruiting List.

New Ticket

Triggers when a new ticket is added to a view.

Update Field Values

Set the value of the fields on a relationship (eg. updating the status of an opportunity from "Qualified" to "Deal Won!")

New Group

Triggers when a new group is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Forum

Triggers when a new forum is added.

Create User

Create a new user.

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Become a Zapier Integration Partner

SalesforceIQ is a CRM app that integrates with your team's email inboxes, automatically captures your interactions with customers and clients, and analyzes it to improve your relationships.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations