RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Staying on top of customer communications is challenging when you rely on multiple platforms. By linking Zapier and RingCentral, you can automatically send notifications for missed calls, received messages, or spreadsheet updates—to whichever communication service you prefer. You can also store RingCentral call recordings in the spreadsheet, database, or cloud storage software of your choice.

RingCentral

Here are some creative ways to use RingCentral with Zapier:

Quickly respond to key customer issues, letting them know you’re taking appropriate action. When you receive a RingCentral SMS that contains a certain keyword, immediately send a message back.

Notify the right team members when a new call is logged. Send an SMS when there's a new record in an Airtable view.

Ensure timely responses to missed calls. Send reminders in your Slack channel for missed calls in RingCentral.

Replying with the same responses to incoming SMS messages? Let Zapier save you time and effort with this integration, which connects parts of your RingCentral account together! Whenever you receive a SMS in RingCentral, have one automatically sent right back out!

You receive a new SMS message in RingCentral

Zapier sends a SMS message via RingCentral

RingCentral

Send RingCentral SMS messages with newly-received RingCentral SMS

Supported triggers and actions

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