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Retently

Forms & Surveys

Analyze Retently feedback with MonkeyLearn and tag new responses

Struggling to analyze all of your open-ended feedback on Retently? With this zap, you will be able to automatically process answers with MonkeyLearn. When a new response is received in Retently, MonkeyLearn will analyze the content and classify the answer according to aspect or sentiment. The results will be sent back to Retently to tag the customer response on the platform.

Struggling to analyze all of your open-ended feedback on Retently? With this zap, you will be able to automatically process answers with MonkeyLearn. When a new response is received in Retently, MonkeyLearn will analyze the content and classify the answer according to aspect or sentiment. The results will be sent back to Retently to tag the customer response on the platform.

  1. When this happens...
    RetentlyRetently
    New Survey Response

    Triggers when a new survey response is received.

    TriggerScheduled
  2. automatically do this!
    RetentlyRetently

    Adds a tag to a survey response.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Retently triggers, actions, and search

    New Survey Response

    Triggers when a new survey response is received.

    Trigger
    Scheduled
    Try It
  • Retently triggers, actions, and search

    Company Score Updated

    Triggers when a company’s score (NPS, CSAT, CES) is updated.

    Trigger
    Scheduled
    Try It
  • Retently triggers, actions, and search

    Customer Unsubscribed

    Triggers when a customer opts out of surveys.

    Trigger
    Scheduled
    Try It

    • Response IDRequired

    • Response Topics

    • Response Topics Sentiment

    Action
    Write

    • CampaignRequired

    Trigger
    Scheduled
    Try It

    • MetricRequired

    Trigger
    Scheduled
    Try It

    • Response IDRequired

    • Response Tags

    Action
    Write

    • E-MailRequired

    Action
    Write
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retently logo

About Retently

Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

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