Pusher
When this happens...
ZendeskNew Ticket
Then do this...
PusherPublish Pusher Event

Want to make sure you're always aware of new Zendesk tickets as they come in? This automation allows you to decrease the timeframe in which your customers receive their first reply by sending notifications to your web app whenever new Zendesk tickets are created.

How It Works

  1. A new ticket is created in Zendesk
  2. Zapier automatically triggers an event to your app through Pusher

What You Need

  • Pusher account
  • Zendesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Pusher + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Publish Pusher Event

Publish a new Pusher event.

Within Pusher this is often referred to as "triggering an event" where you trigger an event on a channel. But this terminology is not being used to here as to avoid confusion with Zapier's use of the term "trigger".

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Group

Triggers when a new group is created.

Create User

Create a new user.

New Forum

Triggers when a new forum is added.

Create Ticket

Create a new ticket.

New Topic in Forum

Triggers when a new topic in a forum is added.

Create Organization

Create a new organization.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Pusher is an evented pub/sub platform that lets you push real-time messages to web, mobile and IoT applications.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations