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Pusher + Zendesk

Publish Pusher events from new Zendesk tickets

Want to make sure you're always aware of new Zendesk tickets as they come in? This automation allows you to decrease the timeframe in which your customers receive their first reply by sending notifications to your web app whenever new Zendesk tickets are created.

Want to make sure you're always aware of new Zendesk tickets as they come in? This automation allows you to decrease the timeframe in which your customers receive their first reply by sending notifications to your web app whenever new Zendesk tickets are created.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    PusherPusher
    Publish Pusher Event

    Publish a new Pusher event.

    Within Pusher this is often referred to as "triggering an event" where you trigger an event on a channel. But this terminology is not being used to here as to avoid confusion with Zapier's use of the term "trigger".

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
pusher logo
pusher logo

About Pusher

Pusher is an evented pub/sub platform that lets you push real-time messages to web, mobile and IoT applications.

Related categories

  • Notifications
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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