Want to make sure you're always aware of new Zendesk tickets as they come in? This automation allows you to decrease the timeframe in which your customers receive their first reply by sending notifications to your web app whenever new Zendesk tickets are created.
How It Works
- A new ticket is created in Zendesk
- Zapier automatically triggers an event to your app through Pusher
What You Need
- Pusher account
- Zendesk account
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Triggers when a new user is created.
Publish a new Pusher event.
Within Pusher this is often referred to as "triggering an event" where you trigger an event on a channel. But this terminology is not being used to here as to avoid confusion with Zapier's use of the term "trigger".
Triggers when a new ticket is added to a view.
Attach a file to an existing ticket.
Triggers when a new group is created.
Create a new user.
Triggers when a new forum is added.
Create a new ticket.
Triggers when a new topic in a forum is added.
Create a new organization.