When this happens...
StripeNew Customer
Then do this...
Promoter.ioAdd or Update a Contact

Automatically add your new Stripe customers to your contact list in Promoter. Send surveys instantly or with a timed delay depending on your customer lifecycle.

For Stripe Subscription customers, easily add these contacts to a Promoter drip NPS survey for regular customer engagement and sentiment analysis.

Note: This Zapier integration doesn't import current Stripe customers into, only new ones after you've set it up. You will need to do an initial manual upload of all current customers for them to be added.

How It Works

  1. A new customer is added in Stripe
  2. Zapier adds that customer to as a contact

What You Need

  • Stripe account
  • account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect + Stripe and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
NPS Score Changed

Whenever the NPS score for any campaign changes.

Survey a Contact

Deliver a survey to a contact you specify. Any contact you survey will also be added to your contact list and add all custom attributes you send. You can set a delivery delay in your campaign settings inside if you would prefer the contact to not receive a survey instantly.

Contact Unsubscribed

Triggers when a surveyed contact has unsubscribed from email.

Tag a Feedback

Adds a tag to a feedback.

Feedback Submitted or Updated

Triggers when a contact has submitted a score and/or left a comment.

Add or Update a Contact

Add or update a contact in your account. You can also associate a contact to a contact list for usage with a campaign. All custom attributes you send are saved.

New Charge

Triggers when someone's credit card is charged.

Reply to a Feedback

Reply to a Feedback.

New Event

Triggers when a new event like a dispute, subscription, or transfer is added.

Unsubscribe a Contact

Mark your contact as unsubscribed in your account. Surveys will no longer be sent to this contact.

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Learn More

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.

See Stripe Integrations