Need to provide visibility for your team and link directly to individual feedback for follow-up? Get live updates of your NPS survey feedback directly in your Slack channel.
Note: This will only take effect on new feedback coming in after the Zap is turned on.
How It Works
- A contact responds to your survey with a score and/or comment
- Zapier notifies you in Slack with the contact's name, email, score, and comment.
What You Need
- Promoter.io account
- Slack account
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Whenever the NPS score for any campaign changes.
Deliver a Promoter.io survey to a contact you specify. Any contact you survey will also be added to your contact list and add all custom attributes you send. You can set a delivery delay in your campaign settings inside Promoter.io if you would prefer the contact to not receive a survey instantly.
Triggers when a surveyed contact has unsubscribed from email.
Adds a tag to a feedback.
Triggers when a contact has submitted a score and/or left a comment.
Add or update a contact in your Promoter.io account. You can also associate a contact to a contact list for usage with a campaign. All custom attributes you send are saved.
Triggers when you star a message.
Reply to a Feedback.
Triggers when a new message is posted to a specific #channel you choose.
Mark your contact as unsubscribed in your Promoter.io account. Surveys will no longer be sent to this contact.