When this happens...
Promoter.ioFeedback Submitted or Updated
Then do this...
Infusionsoft by KeapCreate/Update Contact

Need your Infusionsoft contacts to have an accurate record of your interactions through Set up this Zap and we'll take care of the rest, either adding or updating a contact on Infusionsoft whenever feedback is created or updated on, guaranteeing an accurate history at all times.

How It Works

  1. New feedback is submitted or updated on
  2. Zapier automatically adds or updates an Infusionsoft contact

What You Need

  • account
  • Infusionsoft account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect + Infusionsoft by Keap and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
NPS Score Changed

Whenever the NPS score for any campaign changes.

Survey a Contact

Deliver a survey to a contact you specify. Any contact you survey will also be added to your contact list and add all custom attributes you send. You can set a delivery delay in your campaign settings inside if you would prefer the contact to not receive a survey instantly.

Contact Unsubscribed

Triggers when a surveyed contact has unsubscribed from email.

Tag a Feedback

Adds a tag to a feedback.

Feedback Submitted or Updated

Triggers when a contact has submitted a score and/or left a comment.

Add or Update a Contact

Add or update a contact in your account. You can also associate a contact to a contact list for usage with a campaign. All custom attributes you send are saved.

Tag Added to Contact

Triggers when a tag gets added to a contact for the first time.

Reply to a Feedback

Reply to a Feedback.

New Opportunity

Triggers when you add a new opportunity.

Unsubscribe a Contact

Mark your contact as unsubscribed in your account. Surveys will no longer be sent to this contact.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.

Learn More

Infusionsoft by Keap is all-in-one marketing and sales automation software for small businesses. It effortlessly combines CRM, email marketing and e-commerce.

See Infusionsoft by Keap Integrations