Planyo Online Booking

Planyo Online Booking Help & Support

What Planyo Online Booking Triggers and Actions are Supported?

Supported Triggers#

  • Before or After Event #4 - Triggers a given number of hours/days before or after the rental begins or ends (#4 event defined in Notifications in the Planyo backend).
  • Before or After Event #2 - Triggers a given number of hours/days before or after the rental begins or ends (#2 event defined in Notifications in the Planyo backend).
  • Update of Reservation Status to Checked-In - Triggers when the customer checks in.
  • Update of Reservation Status to Cancelled by Customer - Triggers when a reservation is cancelled by the customer.
  • New Reservation Is Confirmed - Triggers when a reservation gets confirmed.
  • New Reservation - Triggers when a new reservation is made.
  • New or Updated Customer - Triggers when a new customer has been added or when customer data has been updated.
  • Update of Reservation by Admin - Triggers when a reservation is modified by an admin.
  • Update of Reservation by Customer - Triggers when a reservation is modified by the customer.
  • New Payment - Triggers when a new payment is made.
  • Update of Reservation Status to Checked-Out - Triggers when the customer checks out.
  • Before or After Event #6 - Triggers a given number of hours/days before or after the rental begins or ends (#6 event defined in Notifications in the Planyo backend).
  • Before or After Event #5 - Triggers a given number of hours/days before or after the rental begins or ends (#5 event defined in Notifications in the Planyo backend).
  • Before or After Event #3 - Triggers a given number of hours/days before or after the rental begins or ends (#3 event defined in Notifications in the Planyo backend).
  • Update of Reservation Status to Cancelled by Admin - Triggers when a reservation is cancelled by an admin.
  • Before or After Event #1 - Triggers a given number of hours/days before or after the rental begins or ends.
  • Automatic Update of Reservation Status to Cancelled - Triggers when a reservation is automatically cancelled according to the cancellation rules set for the resource.

Supported Actions#

  • New Customer - Adds a new user (customer) to your planyo site.
  • Create Vacation - Adds a new vacation (period of unavailability) for given resource or entire planyo site.
  • Create Reservation - Enters a new reservation into the system.

How to Get Started with Planyo Online Booking on Zapier

After you've chosen a Trigger or an Action the first thing to do is connect your Planyo Account in your Zap.

Connect to Planyo

Next, you'll be asked for your Planyo API key:

Enter your Planyo API key

To get your Planyo API key, go to the Zapier extension in the Planyo Store and click "Subscribe" to add this extension to your Planyo site. Then click the button "Go to the setup script" and you'll see your API key which you must paste into Zapier:

API key to use in Zapier

Once you've entered your API Key and clicked continue, Zapier will test your connection automatically. If the API key was entered correctly you should be all set!

Common Problems with Planyo Online Booking on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

Need More Help? - Our support team is happy to help -- send us a message

Planyo is an online reservation system which can be used by any business taking bookings. It's used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine.

Getting Started with Zapier

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