Planview Leankit
When this happens...
FreshdeskNew Ticket
Then do this...
Planview LeankitNew - Add Card

Create a great customer service environment when you provide quick responses to your customers. With the Freshdesk to LeanKit automation, each time a ticket is created in Freshdesk, Zapier will create a new card in LeanKit. This automation helps you put your customers first for great service.

How It Works

  1. Create a new ticket in Freshdesk
  2. Zapier creates a new card in LeanKit

What You Need

  • Freshdesk account
  • LeanKit account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Planview Leankit + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New - Card Moved

A card has been moved within a board.

New - Add a Comment By External ID

Create a Comment on a Card using its External ID. (LeanKit Portfolio Edition Only)

New - Card Created

A new card has been created.

New - Add a Comment

Create a Comment on a Card.

New Contact

Triggers when a new customer is created.

New - Update Card

Update an existing Card.

New Ticket Note

Triggers when a Note is added to a Ticket.

New - Move Card Within a Board By External ID

Move a Card, using its External ID, from one Lane to another in the same Board. (LeanKit Portfolio Edition Only)

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

New - Move Card Within a Board

Move a Card from one Lane to another in the same Board.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Push new Cards, Card moves, and Card updates to your instance of Planview LeanKit.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations