PagerDuty

PagerDuty + Kayako Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect PagerDuty and Kayako, with as many as 33 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect PagerDuty + Kayako and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

New User

Triggers when a new user account is created.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

New Conversation

Triggers whenever a new conversation is created.

Add Resolve Event

Resolve the incident with this Incident Key.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Create Event

Creates a new event, which will show on the user's timeline.

Tag Added to Conversation

Triggers when a tag is added to a conversation.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

Learn More

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

See Kayako Integrations