When this happens...
Jira Software ServerNew Issue (Via JQL)
Then do this...
PagerDutyAdd Trigger Event

If your apps are particularly sensitive to specific kinds of JIRA issues you find with JQL searches, why not have some Zapier automation to track them for you 24/7 instead of searching for them yourself? This JIRA PagerDuty integration will trigger for every new JIRA issue that matches your JQL search, automatically adding a new incident to the PagerDuty service you define with all that data so you can take action the moment it happens.

How It Works

  1. A new JIRA issue matches a JQL search
  2. Zapier automatically creates an incident on PagerDuty

What You Need

  • JIRA account
  • PagerDuty account

Why Zapier?


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It's easy to connect PagerDuty + Jira Software Server and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

New Issue

Triggers when you add an issue to a project of your selection.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

New Priority

Triggers when you add a new priority.

Add Resolve Event

Resolve the incident with this Incident Key.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

Add Watcher to Issue

Adds a user to the issue's watcher list.

New Project

Triggers when a project is added.

Update Issue

Updates an existing issue.

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Become a Zapier Integration Partner

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

Learn More

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

See Jira Software Server Integrations